Privacy Policy

At BAA Group, we are committed to protecting the privacy of our clients, website visitors, and business partners. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website or services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, postal address.
• Financial Information: Details related to accounting services, including financial records, tax information, and payment details.
• Usage Data: Information about your interaction with our website, including IP address, browser type, and access times.
• Cookies: Data collected via cookies to enhance user experience and track website performance.

2. How We Use Your Information

We use your information to:

• Provide and manage our accounting and advisory services.
• Fulfill our contractual obligations to you as a client.
• Respond to inquiries and offer customer support.
• Personalize user experience on our website.
• Comply with legal and regulatory obligations.
• Improve our services and website functionality.

3. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Contractual Necessity: To perform our accounting services as agreed.
• Legal Obligation: To comply with laws and regulations applicable to accountancy services.
• Legitimate Interests: To improve our services and maintain client relationships.
• Consent: When you explicitly agree to receive marketing communications or provide optional data.

4. Data Sharing and Disclosure

We do not share your personal data with third parties except in the following cases:

• With your explicit consent.
• To comply with legal obligations, including reporting to HMRC.
• With trusted service providers who assist us in operating our website or delivering our services.

5. Data Storage and Security

We store your personal data securely on encrypted servers within the UK. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Accounting records are retained in line with statutory requirements, typically for six years.

7. Your Data Protection Rights

You have the right to:

• Access your personal data and request a copy.
• Request correction or deletion of inaccurate or outdated information.
• Restrict or object to the processing of your data.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect website functionality.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at: Ben@BAAGroup.co.uk

Last Updated: 09/05/2025